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Full flights, small seats make passengers grumpy
Private researchers who have analyzed federal data on airline performance say it's not surprising that passengers are irritated. Carriers keep shrinking the size of seats in order to stuff more people into planes. (hosted.ap.org) Altro...Sort type: [Top] [Newest]
Wonder how much money they wasted in studying this............
Exactly what I was thinking. It took researchers to figure that out?
If you take the time to read the article, the same objective airline comparison has been done for 23 years using publicly-available information. All of the data is available from the DOT's "Air Travel Consumer Report". No subjective surveys were used. The report's authors are professors at Purdue and Wichita State, so there was no cost to you unless you live in Indiana or Kansas. BTW, the full report is available at http://docs.lib.purdue.edu/cgi/viewcontent.cgi?article=1024&context=aqrr.
I'm not gonna take the time to read that article. I don't need to stick my hand in a fire to tell you it's gonna be hot.
Greed!!!!!!!!!!
Duh.