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Southwest passengers get no damages for flights canceled by de-icer shortage: U.S. judge
Southwest Airlines Co won the dismissal of a proposed class-action lawsuit seeking damages for stranded passengers on hundreds of winter flights it was forced to cancel because it ran out of de-icer fluid. U.S. District Judge Sara Ellis in Chicago ruled on Tuesday that Southwest's ticketing terms did not imply that the Dallas-based carrier had a legal duty to always stock enough fluid. She also said the terms explicitly excused Southwest from liability, because passenger safety could be… (www.yahoo.com) Altro...Sort type: [Top] [Newest]
Somebody should get their Scout badges burned. BE PREPARED!
Oh, interesting. I'd always assumed that de-icing is a function of the airport, not the carrier. Guess I know different now.
It just never ends - the reasons and ways airlines come up with to abuse their customers .... "time to spare, go by air". I only fly if I don't need to be there AND it's free on my credit card points. Drove 36,398 miles last year in 46 states and 7 Canadian provinces and enjoyed every mile and kilometer! On track for slightly less this year.
Sure you bet !
I side with the carrier on this one.
Unanticipated events causing the depleted de icing liquid is a rare occurrence and is not the fault of anyone.
There is no negligence here.
The bottom line .." is it safe to operate the aircraft in such weather conditions?" SWA decided to err on the side of caution.
Unanticipated events causing the depleted de icing liquid is a rare occurrence and is not the fault of anyone.
There is no negligence here.
The bottom line .." is it safe to operate the aircraft in such weather conditions?" SWA decided to err on the side of caution.
When a consumer pays for a product with very specific attributes, then the business fails to deliver the product, everyone else sides with the consumer. When the consumer fails to plan ahead, have enough gas in the car, plan for traffic, leave early due to snow, and arrives late, the consumer loses. When the airline can't check you in, doesn't have a mechanically sound plane available, doesn't have a pilot available, can't de-ice your plane, the consumer loses, AGAIN.
The airline always have a choice between doing what they are legally obligated to do and doing what is right. All too often, they make the wrong choices
The airline always have a choice between doing what they are legally obligated to do and doing what is right. All too often, they make the wrong choices
How is this different from a cancellation due to maintenance/mechanical failure? By this logic they get to claim those are rare and unanticipated and wash their hands of any responsibility.